Industry Technology: OT (Operational Technology) vs IT and the Implications for Industry

Gartner Talk - 19th May 2009, Bunga Raya Audi, MDeC Salient Points; Industry Technology: OT (Operational Technology) vs IT and the Implications for Industry - Dan Miklovic, VP – Manufaturing Service Director · IT is only half of the problem · The Conflict: IT- Business R/ship is a failure to communicate · CIO Top 3 priorities 2008 o Deliver projects that enable biz growth o Linking biz and IT strategies o Attract developing and retaining IT personnel · IT’s perceived Barriers to growth · Though ERP (Enterprise Resource Planning) is essential but it is not key in a business – ie: employees still come as long as they receive salary, they don’t care how it works · Apple –iPOD – single most successful thing in the world today · A company must have a good manufacturing & engineering tools to keep it working · A failure to communicate on many different levels – the many different languages used (The Language of IT vs The Language of OT); Purpose, Architecture, Interfaces, Ownership, Connectivity · Technology is beginning to converge · Different Technologies – Value comes from Integration · The conflict is not just in utilities but may have some other names – “OT” separation and resistance to convergence with IT is a by-product of the engineering culture in organizations – and a rational reaction to IT shortfalls Eg: Cabbies in Australia need not be in the country for a long time to know roads/streets there, all they need to do is insert the addresses given by passengers and key it in the NAP ??system · To cater younger generation – you gotta know technology · To mix manufacturing and engineering ppl is to ‘force’ them together – mash ‘em together like doing salad dressing · OT is using Open Platforms and Networks · Increased need for asset monitoring · Reduce cost · “IT agility is about supporting business agility, this makes it necessary for the OT and IT approaches to converge” · We need technologies that can take real time issues ie: green issues, economic drought · Everything ‘out’ there is Smart. Everything will have some kind of smart intelligence embed into it eg: RFID. Hotels beginning to use it. To tag their equipment, chairs · Question is: How do we use this information effectively? · Why now: Sensor Networks = Developed for scientific applications and research technology exists, but not mainstream until 2012 · Why now: The need for Asset Monitoring = Still in the labs – not widely supported until 2010 o Location Services o Location Data o Auto Location Sensing Future Scenarios · Scenario 1: The rise of CIO – CIO becomes COO · Scenario 2: The rise of CTO · Other possible scenarios – Walls between IT & OT, The Demise of CIO, Anarchy (every man for themselves – its whether if you’re the hunter or the prey o The Demise of CIO - Why do we need CIO if we already have cloud computing etc., google things o Anarchy – dangerous to move alone, analogy: in the wild, lion and impala. Lion will only capture one impala, other impala survived coz they run in a pack – its only a matter of who got caught by the ‘lion’ · Reports from the Front Line (Testimonials) o SCADA o Oracle & Microsoft (saving money in both parties on licenses) · SCADA on a shared network? o Proceed with caution o Conflict with operational packets o Hardware software need testing · MDeC should or can be seen as ‘mustard’ in the salad dressing in mixing the 2 sectors (IT & OT) together. 2009-05-19T17:37:30+08:00 22 19

2009-06-17T13:23:50+08:00